Effective Date: 27 Nov 2025 Last Updated: 20 July 2026
GeTract (“Company,” “we,” “us,” or “our”) operates getract.com (“Platform”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Platform. This Policy is issued in accordance with the Nigeria Data Protection Act, 2023 (“NDPA”) and the requirements of the Nigeria Data Protection Commission (“NDPC”).
By using the Platform, you consent to the practices described in this Policy.
1. Information We Collect
We collect the following categories of information:
- Account information: name, email address, and phone number provided at registration.
- Order information: the social media username, profile link, or other target you submit so that we can deliver a Service to the correct destination.
- Transaction information: order history, Wallet balance, and payment confirmations. We do not collect or store your card details directly; payments are processed by Paystack, our payment processor, in accordance with its own privacy and security practices.
- Technical information: IP address, browser and device information, and general usage data collected automatically as you use the Platform.
- Communications: messages you send us through WhatsApp or email support, and any information you provide in them.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process and deliver your Orders, including submitting the username or link you provide to fulfill a Service.
- Communicate with you about your Orders, account, or support requests.
- Detect, prevent, and investigate fraud, abuse, or violations of our Terms and Conditions.
- Maintain and improve the security, performance, and functionality of the Platform.
- Comply with legal obligations, including obligations under the NDPA.
3. How We Share Your Information
We do not sell your personal information to third parties. We share information only as necessary to operate the Platform, including with:
Paystack, to process payments and Wallet top-ups.
Our email and hosting service providers, to deliver transactional emails (order confirmations, password resets, and similar communications) and to host the Platform.
Analytics and security tools, to help us understand usage and protect the Platform from fraud and abuse.
Each of these providers is only given the information necessary to perform its specific function and is expected to handle it securely.
We may also disclose information where required to do so by law, or to protect the rights, safety, or property of GeTract, our Users, or the public.
4. Data Retention
We retain your personal information for as long as your account remains active, and for a reasonable period afterward as needed to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal data at any time by contacting us (see Section 8); we will action such requests in accordance with the NDPA, subject to any data we are legally required to retain.
5. Your Rights
Under the NDPA, you have the right to:
- Be informed about how your personal data is processed.
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal retention requirements.
- Object to or request restriction of certain processing of your data.
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your data has been mishandled.
If you are located outside Nigeria (for example, in the United Kingdom or European Union), you may have additional rights under your local data protection law, such as the GDPR. We aim to honor equivalent requests from international Users to the extent reasonably practicable; please contact us using the details in Section 8 and we will address your request.
6. Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your currency and preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect some Platform functionality.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Platform is not directed at, and we do not knowingly collect personal information from, individuals under the age of eighteen (18). If we become aware that we have inadvertently collected information from someone under 18, we will take steps to delete it.
9. International Data Transfers
Some of our service providers, including our payment processor and hosting or email providers, may process data outside Nigeria. Where this occurs, we take reasonable steps to ensure such providers maintain an adequate standard of data protection consistent with the NDPA’s requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last Updated” date at the top of this page. Your continued use of the Platform after changes are posted constitutes acceptance of the revised Policy.
11. Contact Us
If you have questions about this Privacy Policy, or wish to exercise any of your rights under Section 5, please contact us at:
GeTract Website: getract.com Email: support@getract.com WhatsApp: +1 765-792-6013
You may also lodge a complaint directly with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.